Benefits:

A positive and collaborative work environment
Voluntary Life Insurance
Short and Long Term Disability
Medical, Dental and Vision
401K Matching (after 6 months of employment)
Paid time off

Company Overview

Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide professional experience every step of the way. Our mission is …. To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator.

Generator Supercenter is looking for a result driven Parts Admin to actively work inside the Parts/After-Market department.

Responsibilities

Answering phone calls and emails for parts and aftermarket customer service inquiries
Perform essential administrative - clerical duties as needed to complete task
Scheduling service appointments in GSC database
Making phone calls and sending emails reminding customers of their scheduled service appointments
Resolving scheduling conflicts and billing errors that other staff or customers’ flag
Ensure every invoice and quote is accurate
Follow up on outstanding customer payments and answer any billing questions
Ability to communicate effectively with parts manager and internal employees
Assist manager to identify parts required and pricing parts to maintain profitability
Helping customers find and purchase the correct parts
Collaborating with parts manager to ensure all parts are available for repair jobs and purchase orders
Identify and Review warranty repairs to ensure accuracy
Maintain records of processed, filed, and completed/incomplete warranty claims
Answering phone calls regarding the warranty claims process
Must be able to effectively multitask and handle a high volume of inquiries simultaneously
Proven ability to prioritize and manage multiple projects with competing deadlines
Must be well spoken and comfortable talking to individuals
Monday – Friday, 9 am – 6 pm. Occasional Saturdays as needed

We are the Largest Residential Generator Installer in the state of Texas and are rapidly expanding across the US. Come be a part of our team!

Compensation: $16.00 per hour

Join The Generator Supercenter Family – Here it’s not just some catchy phrase; it’s a lifestyle. We’re looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.

^{This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.}

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